Home > FAQ > FAQ


1)     Your company is factory?

Ans1: Yes, we are responsible manufacturer in Baiyun disctrict, Guangzhou. We mainly produce led lighting. A small workshop from 2009, produce all for domestic market, beginning with producing hid ballast, car led bulb, and smd led strip. With time’s going, our workshop becomes a factory and starting to do foreign trade from 2014.

2)     Do you accept Paypal?

Ans2: Yes, our payment term can be T/T, Western Union, Paypal

3)     How can you promise the quality?

Ans3: First, we are a responsible supplier. Our goal is to try our best to support our customers. We always believe that we can be better only if customers can be better.

Second, we are 10 years golden supplier of Alibaba.com and no any complaints during the time..

Last, we support Trade Assurance of Alibaba.com. We can promise the quality terms on the contract through alibaba.com. Refund up to USD32000, On-time shipment and payment safeguard. Alibaba.com, as the third biggest internet company, will protect your privileges.

4)     We can send the payment. But we still have worries. How can you proof that?

Ans4: please kindly check Ans3

5)     If any quality problem, how can we solve that?

Ans5: if any quality problem, please take photos or videos of them based on the present paper as backgrounds. We will send the replacements freely with your following order.

6)     Do you accept OEM or ODM?

Ans6: Yes, we accept OEM or ODM for products and package box.

About the products, you can send us the detailed specifications including the technical data, size and colors, etc. Then we can produce them.

About the package box, we can send the box template for your design first. Then you can send us after design. We will arrange the paper factory to produce.

Special: we will send samples for you to confirm before mass production.

7)     How to order through trade assurance?

Ans7: Click “order online” button and handle following the indicators.

     8)   Do you have website on alibaba.com?

Ans8: Yes, our homepage of aliabab.com is 



------------------------------------about the car led headlight--------------------------------------

Q1: The 40W led headlight is with real CREE?

A1: Yes, it is imported CREE chip. Real CREE. If you have any hesitations, we can offer the purchasing proof.

Q2: It is easy to install?

A2: Yes, it is very easy and simple to install. It can be universal for all cars.

Q3: The color can be blue or yellow?

A3: Yes, but it has quantity requirements. If more than 500sets, it can be blue or yellow color.

Q4: Can we print our company name or logos on the led headlight?

A4: Yes, if more than 100sets, we can print your company name or logo on the led headlight.

Q5: It is real 40w 4800lm?

A5: Yes, it is real 40w 4800lm, you can take a sample for testing.


------------------------------------about the motorcycle led headlight--------------------------------

Q1: The HPML002 heatsink is good?

A1: Yes, the heatsink is by fan mainly for low bean and high beam. Very strong power.

Q2:  The HPML002 headlight can be AC?

A2: Yes, AC/DC are both avaialble

Q3: The HPML002 socket can be H4?

A3: Yes, the socket can be H4 and 3 wires.

Q4: How about the color of HPML002?

A4: The color can be white, blue, ice blue, yellow, red,etc


------------------------------------------------LED Bulb-------------------------------------------

Q1: I want to buy brake light, which model is better for me?

A1: Our S20 S25 T20 T25 can be turning light and brake light for cars. It is based on the socket. 1157,3157 is brake light and 1156, 3156 is turning light.

Q2:Do you have pink color?

A2:Yes, the bulbs can be pink color, purple color and other special color, etc. But it needs quantity. Can you tell me how many you want?

Q3: I found cheaper price from other companies. Why yours are expensive?

A3: I can only promise that we have the best price performance. Our price is not expensive. You can find more expensive from other companies. Expensive or cheap is a relative words. Ours is much cheaper than most of the companies. But the quality is more stable and the brightness is much better. Hope that can be helpful for your business to promote.

Q4:Can we pack the bulbs by plastic bag?

A4: Yes, we have anti-static bag and plastic bag. And if the quantity is big, the paper card can be customized.


----------------------------------------------LED Strip--------------------------------------------

Q1: which color can be available for the led strip?

A1: Our led strip can be cool white/warm white /pure white /red /green /yellow /blue

Q2: Can we order black PCB led strip?

A2: Yes, the PCB board can be white and black.

Q3: What is your package for the led strip?

A3: For 12V/24V led strip, we use anti-static bag

For 110V/220V led strip, we use paper carton, one roll one carton.

Q4: Can I can order 1m 1pc led strip?

A4: Yes, we are factory. We can produce the led strip according to customers’ requirements.

Q5: Can we print our logo on the led strip?

A5: If the quantity is more than 50000m, we can print your company logo on the led strip. Because it printed on the PCB board. A little complex.

Normally, we print the logo on the package box.

Q6: The led strip can be used for outside?

A6: Yes, Normally, if the led strip has chance to be in water, we use IP68. The best waterproof class.


-----------------------------Welcome to inquire--------------------------